Contact

REFUNDS

Return Policy: We do not accept returns or issue refunds. All sales are final.

Refunds: No refunds & exchanges as all sales are final. If the wrong item or size was sent, please contact us at darkstarsglobal9@gmail.com

Refund pre-orders: If the drop is a pre-order and bulk has not been ordered yet, you can apply for a refund.

SHIPPING

Each piece is individually designed and handcrafted from beginning to end. Please anticipate a minimum of 3-5 weeks for manufacturing; the exact amount of time depends on the quantity of your purchase. It takes an additional week to process these orders from our production facility to our delivery partners. Individual packing and boxing tracking numbers for each purchase will be applied and given out through text or email in accordance with the update method chosen at checkout. The final ETA is decided and updated by UPS for state bound orders until further notice while an applicable final courier company may otherwise complete the delivery based on final shipping destination where international or otherwise are applicable,

Stolen/Lost Items: We are NOT responsible for any lost or stolen packages after the item has been handed to the respected shipping courier.

Incorrect Addresses: Dark Stars Global is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.